EMPATHY is a LIE
I've learned something from my mother's recent passing. All those times someone told me they had lost their close relative, I nodded my head and pretended to care. I thought I could understand how they felt.
I lied. Not intentionally perhaps. But honestly, I knew and felt nothing. Because I hadn't experienced it myself. Until you personally lose someone you love, you have no idea.
I see it now when someone nods at me like they have an inkling the sense of loss I feel. One day they will, but for now it's just a lie.